Private policy

Data Protection Policy in Accordance with GDPR

The protection of your personal data is important to us. This privacy policy informs you about the nature, scope, and purpose of the processing of personal data by

Jaffa GmbH
Müllackerstrasse 10
8152 Glattbrugg
Switzerland
Email: info@glowery.me
Website: www.glowery.me

as the controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR).

1. General Information on Data Processing

We generally only process our users’ personal data to the extent necessary to provide a functional website, to process orders, and for marketing and analysis purposes. This processing is based on the GDPR.

2. What data we collect

We collect the following types of data:

Inventory data (e.g., name, address, email, telephone number)

Contract data (e.g., ordered products, delivery address, payments)

Usage data (e.g., pages visited, interactions)

Tracking data (e.g., via cookies, IP address, device data)

3. Purposes of use

We use your data for the following purposes:

Processing orders and payments

Customer communication (e.g., in response to inquiries)

Sending newsletters (with consent)

Implementing advertising campaigns (Google Ads, Meta Ads, TikTok Ads)

Analysis of user behavior to optimize our shop (Google Analytics, Microsoft Clarity)

4. Legal basis for processing

Art. 6 (1) (b) GDPR: Contractual fulfillment (e.g., orders)

Art. 6 (1) (a) GDPR: Consent (e.g., Newsletter, cookies)

Art. 6 (1) (f) GDPR: Legitimate interest (e.g., marketing, analysis)

5. Use of third-party providers

a) Payment processing – Stripe
We use Stripe for credit card payments. Your payment details are transmitted directly to Stripe.
Data protection at Stripe

b) Logistics
For shipping, we transmit order data to our logistics partner based in the EU.

c) Web analytics & tracking

Google Analytics (USA): for analyzing user behavior

Microsoft Clarity (USA): for anonymously recording clicks and mouse movements

Facebook Pixel / Meta Ads, Google Ads, TikTok Pixel: for analyzing the success of advertising campaigns

These services use cookies and similar technologies. Data transfer to third countries such as the USA is based on standard contractual clauses of the EU Commission.

d) Newsletter
If you subscribe to our newsletter, we will save your email address and use it exclusively to send you information about our products. You can unsubscribe at any time using the link in every email.

6. Cookies

We use cookies to personalize content, offer social media features, and analyze our traffic. We will ask for your consent the first time you visit our website.

7. Storage Period

We only store personal data for as long as necessary for the stated purposes or as long as statutory retention periods apply.

8. Your Rights

You have the right:

to information about your stored data

to correction of inaccurate data

to erasure (“right to be forgotten”)

to restriction of processing

to object to processing

to data portability

to withdrawal of consent

Contact us at info@glowery.me

9. Contacting the Supervisory Authority

As a user in the EU, you have the right to complain to your competent data protection supervisory authority if you believe that your data is being processed unlawfully.